framer
Small Business

Enterprise‑grade AI. Small‑business simple.

Ship in an afternoon. Grow into the platform as you scale. Never outgrow your tools again.

Buy credits Book a demo
The problem

What breaks at your scale.

  • 01Two‑person support teams answering hundreds of tickets a day.
  • 02Your CEO is still on the queue at midnight.
  • 03Existing tools are overbuilt, underused, and expensive.
  • 04Growth is capped by response time, not product.
Live conversationonline
EM
Any update on my refund? It's been almost a week.
AI
Hi Emma — thanks for your patience. Your refund of $128.40 has just been released.
EM
Oh, amazing — thank you so much!
Outcomes

Measured lift, not vibes.

1 hr
Setup time
$5
From 50 credits
10×
Team throughput
24/7
AI coverage
Use cases

Where Framer shines.

Founder‑led support
Sound like your best day, even when you're not on the queue.
Grow into a team
Onboard new agents into a workspace that already knows your product.
Own your CSAT
Track and lift your CSAT from day one, with real analytics.
How it works for small business

Live in an afternoon, without hiring an ops team.

No engineers, no seat sprawl, no ramp. Connect your inbox and store, and Framer answers customers in your voice from the first day.

  1. STEP 01
    Connect in three clicks

    Gmail, Outlook, Shopify, Stripe, Slack or your helpdesk — OAuth in, indexed in minutes, no consultants required.

    • OAuth only
    • Zero infra to run
    • Uninstall in one click
  2. STEP 02
    Learn your voice and policy

    Your last 30 days of resolved emails, your FAQ page and your return policy become the assistant's playbook.

    • Auto‑detected tone
    • Policy extracted from your site
    • Editable in plain English
  3. STEP 03
    Answer autonomously

    Above a confidence threshold, Framer resolves; below it, it drafts and holds for your one‑click send.

    • Tunable auto‑send
    • Multi‑channel
    • 104 languages
  4. STEP 04
    Escalate to you, with context

    Anything that needs a human lands with the customer story, order and suggested next step already attached.

    • Mobile‑ready inbox
    • One‑tap actions
    • SLA visible on the card
  5. STEP 05
    Grow without adding headcount

    Weekly reports show what got deflected, what needs a new FAQ, and what to fix upstream in the product.

    • Weekly digest
    • Deflection scorecards
    • FAQ suggestions
Workflow diagram
1Connect2Learn tone3Answer4Escalate5Grow
Avg. setup
3 weeks
SLA
99.99%
Regions
12
"We went from a two‑person support team on the edge of burnout to a serene queue. Overnight."
Yui Tanaka — Founder, Kaizen
FAQ

Common questions from this industry.

Do we need engineers?+

No — connect Gmail, Slack, Shopify or a helpdesk in three clicks.

How does pricing work?+

Credit-based. 1 credit = $0.10, starting from 50 credits. No trials, no seats.

How do I activate this Solution?+

Buy credits, then activate the Small Business pack from your dashboard — 400 credits, one-time per workspace.

Give your support team an unfair advantage.

Buy 50 credits. Deploy in a day. Measure lift in your first week.

Buy credits Talk to sales